Alan
Alan
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I recently purchased a used DTX-MULTI12 and some of the original sounds are corrupt or missing. When I scroll to some of them, they appear as installed, but no sound comes out. I would say 15% of the original sounds are missing. I've troubleshot the pads themselves, and they are all working. I've also tried to reset to factory setting, and updated the firmware to 1.10. Any ideas? Is there a place I can download the original WAV files and patterns?

Thanks!
Tuesday, July 03 2018, 04:26 PM
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  • Accepted Answer

    David
    David
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    Tuesday, July 03 2018, 05:53 PM - #Permalink
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    The original sounds are in ROM, so can't be deleted Pxx. It's only the user sounds etc. Uxx

    Can you give specifics? Kit / patch / sound / pattern etc.
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  • Accepted Answer

    Jordan
    Jordan
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    Wednesday, July 04 2018, 06:03 AM - #Permalink
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    When you say "tried" to reset the factory settings, were you actually able to do so? If you did a factory reset and didn't hear any difference, then I would be really curious!

    Keep us posted, and I'll get with the team and see what we can come up with, otherwise it could be an internal/pad defect.

    Jordan
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  • Accepted Answer

    Alan
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    Wednesday, July 04 2018, 03:02 PM - #Permalink
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    More troubleshooting!

    Thank you for your prompt response all.

    As I scroll from kit-to-kit, it seemed to be holding "TAP TEMPO" for pad-1. Hence why I would tap it, and no sound/trigger would respond. Maybe its some type of PANEL LOCK onto that pad? Still testing....but I think it may have something to do with my iPad connected. Regardless, I'm going through each sound individually to make sure none are missing. Will keep you posted.........

    Sorry for my ignorance.....as you can see I'm quite new at the electronic percussion world, but I'm having a blast learning about it.

    Cheers!
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    • Jordan
      more than a month ago
      No problem Alan! Electronic drums can be a steep learning curve, no doubt. So much to learn and I'm always learning as I go as well.

      This may seem very basic but yet important...and I know I mentioned this in a previous comment but have you performed a factory reset on the M12 yet? Also, when you are making these edits and sound changes for the pads, are you doing so manually, or are you using the iPad to perform these functions?

      When making changes on the M12 via the iPad app, and whenever you send the custom edits from the iPad into the M12, you have to then save those immediately within the M12 before shutting down the machine or scrolling on, otherwise those sounds you are transferring to the M12 wont be present anymore, if that makes sense.

      Hope its coming together for you, otherwise lets keep working it out!

      Thank you Alan,

      Jordan
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  • Accepted Answer

    Alan
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    Thursday, August 09 2018, 12:37 AM - #Permalink
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    Sorry for the VERY long reply. I just caught the reminder emails bouncing to my SPAM box......

    Actually I did the factory reset when I first got it, and then updated the firmware. I am actually doing sound changes on both iPad and manually. I think it might be important to know how to do both. At least while I'm still learning it.

    Thanks for the advise. I am aware of the save and/or shut down aspects. So far, I have no problem keeping any edits I've created. Its more just finding sounds with a name, but no sound is emitted.
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