Andrew
Andrew
Offline
Resolved
0 votes
Why does my dtxm12 power off on its own after say an hour of being on? Can this be changed or is my unit defective?
Tuesday, April 26 2016, 04:36 PM
Share this post:
Responses (2)
  • Accepted Answer

    Thursday, August 25 2016, 10:59 PM - #Permalink
    Resolved
    0 votes
    Andrew!

    Apologies for the delay in responding, my friend. If you're still having issues:

    As of the latest firmware, there's an "AutoOff" feature added to the DTXM12 that will power the unit off if unused for more than 30mins (30mins is the default, but can be adjusted). You can adjust this parameter by going to UTILITY -> GENERAL -> Scrolling right to reach UTIL1-9 -> Use the [-] button to change the setting to "Off."

    Hope that helps, and have a great day!

    --

    Maio
    The reply is currently minimized Show
  • Accepted Answer

    Derek
    Derek
    Offline
    Saturday, November 04 2017, 10:12 PM - #Permalink
    Resolved
    0 votes
    The unit powers itself off so it won't waste power when you forget it. It's a 'feature.' Luckily - now you can turn that feature off.
    The reply is currently minimized Show
Your Reply